What in the Jesus of Christ is so hard about putting in a ticket??
Fuck yes. I’ve seen users spend just absolute loads of time doing all sorts of wasteful shit just to avoid spending 30 seconds putting in a ticket. It makes no sense.
It reminds me of people telling me how smartphones are “more convenient” and then watch them burn 45 minutes on something I can do on a real computer in 15-20 seconds. How are people’s brains so jacked up?