Just watched a woman who was blind try to make a purchase at a restaurant touch-screen point-of-sale. Not
– no voice option
– accidentally added 25% tip
– not clear where to sign at all
Her friend stepped in to help, but it was enlightening. Accessibility is important.
— Trisweb🕷Harward (@trisweb) July 28, 2018
Yes, everything has gotten much harder lately for the disabled as all moves to touch-centric, text-free fantasy-based GUIs created on no design principles. Not only is the new design paradigm bad and user-hostile to non-disabled people, it’s particularly hostile to those who need a little help.
Here’s a tip, so-called design experts: If you make something easier to use for a disabled person, it’s almost always also easier to use for everyone else.
Here’s another tip: One day nearly all of us will be disabled; we all get old.