Yep! And are also completely unreliable. Until we switched to AT&T fiber, Spectrum’s service would go down as often as 20 times a day. For weeks. In fact, when we called to cancel our account after not using it for nearly a month, the service was down. The rep told me over the phone.
Thus, the switch to AT&T. Despite my trepidation, it’s completely reliable, 3.5 times as fast (and 25x as fast up), and costs $30 per month less.
Fuck you, Spectrum. Fuck you very much.