Tools use tools

One of the problems with gathering metrics like this is that you only tend to get reports from your least tech-savvy users. That’s because people like me and my partner turn that junk right off ASAP.

That explains at least 50% of Mozilla’s bogus metrics for Firefox and perhaps more.

Why don’t tech people realize that metrics they get back are skewed by their least knowledgeable users being the ones who mostly report?

I think they just don’t care, honestly, because these false metrics are just used as an excuse to take greater control and do what they want to do anyway.