Working help desk or anything near help desk leads to general misanthropy. It did for me.
One time I had a user who angrily declared, “I don’t want to have to turn on my laptop. It’s stupid I have to do that.”
I asked him what he thought about having to turn on his lights or his position on being required to start his car if he wanted it to go anywhere. He reported my comments to my manager. Fortunately, my manager just laughed and told me it was better to say nothing when the users were being dumbasses.
That was way back in 2002 or so and I generally followed her counsel after that.