Anyone else dealing with users who think rebooting is a personal insult?
There are tons of users like this.
I understand that you want your problem examined in minute detail by a team of experts and fixed. But computers are extremely complicated devices. Often, they get into a state that is not and never will be capable of being solved in any reasonable timeframe. Many DLLs and EXEs (etc.) do unpredictable, undocumented things that no one except the vendor can solve when they go wrong. And often, not even then.
Fucking reboot. Just reboot. Shut the fuck up and reboot. Fuck.
A few weeks ago, I had a user complain to my manager — all without putting in a ticket or contacting anyone on my team — that their machine was extremely slow and not working correctly. Why do people do that, contact a manager when they’ve made no effort to follow any process1? It just means I put them at the very bottom of every queue forevermore.
Looked at the logs. They had not rebooted in 184 days. Windows 11 needs a reboot about once a week to be functional.
I do not understand users.





