First year IT Support and I’m treated like a dog

This is common in IT. It’s probably even worse if you’re a woman (as this poster is).

Most people see anyone in IT — no matter their title or role — as the computer janitor/servant who should be completely subservient and willing to do whatever bullshit no matter how unrelated to the job or what the business needs. I’ve seen it over and over again. And I’ve lived it.

There’s some good advice in that thread (as well as some bad). Her boss should be doing a much better job of having her back. If someone treated one of my people like that, I’d be raising hell and blowing up the CEO’s inbox and Slack. That’s what’s a quality boss does.

And it never ends! I make well more than $100 an hour and I still spend time helping people unmute their headset. Or plug in a USB thumbdrive correctly.

Makes no damn sense.