This is the only article I’ve ever read outside of IT-focused media that gets the facts 99% correct about exactly what ISPs are doing (or, rather, not doing) to slow down Netflix and other services to extort more money.

Either Susan Crawford has an enterprise-level networking background or she’s very smart and someone very knowledgeable helped with fact-checking.

Bravo to her – this stuff is quite complicated, and there is a lot of propaganda out there about it so literally every mainstream journalist I’ve read about the issue has been at least 80% wrong in the best case.

Most articles I’ve read about it get the facts 100% wrong.