I love it when people want me to write a work instruction for some extremely complicated, highly context-dependent activity. And of course to write it in such a way that someone with no experience can follow it end to end.
This is not possible. Just not.
If you could have some document telling an intern what to do, you WOULDN’T NEED ME.
Sure, I’ll write that document. I’ll write it and then I’ll spend the next three days either explaining to said Level 1 person how to do the actions, actually doing the actions for them, or correcting the huge fuck-ups that result when management convinces itself that 20 years of experience can be distilled meaningfully into a Word document.
I know, it sucks paying me such a sum for what I do, that you can’t yet outsource it to someone chained to a wall and beaten with bamboo rods on the hourly.
But that’s the way it is. The intern can’t build a datacenter. The intern can’t even boot their own machine up.
If I could write a work instruction for most of what I do, I’d write a script and sit at my desk and lollygag while the script did my work for me.
Simple as that.
A classic case of MBA-itis. Also is the intern even paid? I thought the definition of intern was “person you have to handhold because they know less than entry level person” not “competent person who we will never hire as an employee for reasons”. And then hear endless whining from people who expect professional work for “I’m a warm body” wages.
The company I work for pays interns, at least.
But they do expect polished work from people very much not getting paid to produce it — hence the “work instructions” and other documents expected to elevate by thaumaturgy someone from novice to master.