Tried to get a McGriddles with just egg and cheese. After explaining myself five different times and eventually having to order “a sausage McGriddles with no sausage,” they gave me two pieces of bread with nothing in it. Good shit!

— Jeff Gerstmann (@jeffgerstmann) January 16, 2019

Fast food workers aren’t paid much, and most rely on a mental script of sorts to put in orders. When you deviate from that script, putting in an order is exponentially more difficult mentally and since most don’t care as they are paid jack, bizarre things like this happen.

One time at a Burger King I spent half an age attempting to get something other than American cheese on a burger (as that is not cheese and is fucking vile), as I knew they had it for some other meal, but it was nearly impossible so I just gave up.

If the workers (the same workers) were paid $20 an hour, I bet these problems would not exist. It’s hard to care for $7.50 an hour.