“MTTI: mean time to innocence – the amount of time it takes a network engineer to prove to everyone else that it’s not the network”.
via @allspaw in https://t.co/f9cUvG3o6I— Lorin Hochstein (@lhochstein) June 16, 2019
Oh, that’s great. Love it. Because it’s not just the users who say, “The entire network is down” when in fact it’s almost never the network. Screaming this also are other sysadmins, management, etc., when an incident occurs.
Hint: It’s almost never the network. In my experience, it’s a network issue about 5% of the time. The rest of the time it’s either not a real incident, it’s related to some hardware failure, it’s just user error, or someone has pushed bad code.
But people always, always blame the network first and then you have to waste valuable time proving it’s not.