Stonewalled by Citrix’s new AI “Customer Service” model : sysadmin

This is so common in my industry. I’ve had to do that with HP, VMWare, Citrix, and others.

Me: I’m calling about your SDN product. (Note that I called the correct support line.)

Them: We don’t offer SDN at this time.

Me: Yes, you actually do. I am using it and have five licenses I bought six months ago.

It’s amazing how often that sort of thing happens. The idea that corporations are “efficient” is only something a true libertardian could believe.