Treat

For most people, the internet was a mistake. And smartphones were a huge mistake. Not for all — but for most. But absent a nuclear war, there is no going back, no returning to what was extant before. We must adapt and make the best of the mess.

The internet should’ve remained as it was back in 1999-2001 or so. Smart techie type people only, with very little spillover into the wider world. No dating apps and not overrun by ads and large corporations. Smartphones should probably not exist at all. Too cognitively hazardous.

QR

Even the interns fresh out of college with comp-sci majors struggle with troubleshooting basic issues that can be fixed by uninstalling/reinstalling apps or updating drivers.

I had a developer just yesterday who couldn’t figure out how to scan a QR code. A fucking developer. I had to walk him through it like he was seven years old.

Not my job, by the way. Not even remotely. Younger millennials and Gen Z just do not know how to use computers, no matter their occupation.

Booting

Well, that was the smoothest Ubuntu LTS release upgrade I’ve ever done. Went from 22.04.3 to 24.04.1. Only one package broke and that one was easily fixable. In the past, I’ve had the system not boot at all after doing an LTS to LTS jump1. Thank the gods for VM snapshots.

So pretty smooth, especially since I’m using Xubuntu and not the shitty Gnome default distro which I am sure receives more testing love.

  1. Which, theoretically, should never happen. But Linux….

Blund

It really is tragic that Mozilla destroyed Firefox’s add-on ecosystem several different times. This malicious negligence crashed the browser’s usage as people abandoned it since those torpedoed add-ons were Firefox’s main competitive advantage. It would be a far better world where FF had 25-30% market share (very realistic numbers) vs. the one where they made a series of hilarious and preventable blunders leading to irrelevance.

Nearly anyone could have done better than Mozilla senior leadership, so I wonder quite often if all this wasn’t deliberate. But sometimes, people are just huge dumbasses and we have to accept that.

Ens

Partially, this general decline springs from s misalignment of incentives. To bring up the old saw again, all of these products and services relying on advertising for revenue means that you become the product. But it’s more than that, too. It’s what I call the “scam economy” taking shape. This goes well beyond Cory Doctorow’s1 “enshittification.”

The “scam economy” is the result of transition of the entire sociocultural basis of trade behavior from community-minded mutual service with some profit stacked on top to an attempt to grift everyone else at any opportunity. This is what our economy has slowly but nearly-fully moved to since the 1980s. Ads as the primary revenue model just reinforced this pre-existing trend, but did not create it. “Enshittification” is just a natural outcome of this larger movement.

I’ve been thinking about what the larger animus driving this transition to a scam-based economy might be, but I haven’t reached any solid conclusions yet. When I do I’m sure you’ll be the first to know.

  1. What does he know? He’s Canadian.

Return To Sender

IT Lead caught reading emails of execs challenging termination because he was never instructed not toโ€ฆ.

Well that’s an incredibly good way to get fired. Where I work, I could read anyone’s emails anytime I want but I do not because, first, it’s not ethical and is, as mentioned, a good way to get canned. And it’s boring to read other people’s emails even apart from all that. I have far and away enough of my own.

And in some cases, you can get tossed in jail for doing so. Why do that?

Character 80

What was the first PC game you ever played? Mine was Microsoft Flight Simulator 1.0.

Not sure what counts as a PC here, but my first game was probably a ski game on the TRS-80 that had no graphics but was character-based. I don’t think that it’s any of the ones I can find on the internet, either. This would’ve been some time in 1980.

Before that, I played the original Pong console (which was of course not a PC).

SOC IT 2 Me

Solo sysadmin with 6 months experience at an SMB (~500 staff) being asked to get entire org SOC2 compliant. Zero experience with compliance. Is this reasonable?

Oh fuck no that’s not reasonable. I have well more than 20 years of IT experience and I’m about to do this nearly solo at a much smaller org. I’m also fairly well-versed in compliance, and I can barely handle it1. It’s a huge task, with hundreds of interlocking parts necessitating deep understanding not just of IT but of the entire business and of various compliance requirements.

Someone with only six months of sysadmin experience going for SOC 2 is like sending out a gaggle of kittens to fight a rhinoceros. It’s just not gonna happen.

When I was working at a company of similar size to the OP’s, it took a team of about a dozen people working on it nearly full-time for 18 months to get SOC 2 Type II. I’d expect about the same anywhere.

  1. And I also have the advantage of expertise in more areas than the average IT person.