Just watched a woman who was blind try to make a purchase at a restaurant touch-screen point-of-sale. Not
great.โ no voice option
โ accidentally added 25% tip
โ not clear where to sign at allHer friend stepped in to help, but it was enlightening. Accessibility is important.
โ Trisweb๐ทHarward (@trisweb) July 28, 2018
Yes, everything has gotten much harder lately for the disabled as all moves to touch-centric, text-free fantasy-based GUIs created on no design principles. Not only is the new design paradigm bad and user-hostile to non-disabled people, itโs particularly hostile to those who need a little help.
Hereโs a tip, so-called design experts: If you make something easier to use for a disabled person, itโs almost always also easier to use for everyone else.
Hereโs another tip: One day nearly all of us will be disabled; we all get old.