Pros: I get shit done

Cons: People know I get shit done

— SwiftOnSecurity (@SwiftOnSecurity) February 23, 2021

I hear you, brother.

No, you never leave help desk. I have “Director” in my title and guess what? I still do some help desk, because after it goes through 7-8 other people, it gets to me. And that happens because I can and do solve it. Every time.