Stumpedness

But that is the level of understanding most people have of how disease works, including nearly all โ€œbelieve scienceโ€ liberals.

And this relates directly to my years on help desk. While there, I learned that most people have no comprehension at all of how anything actually functions โ€” not even the first inkling. They perform the little ritual theyโ€™ve painfully memorized, and if that doesnโ€™t do what they expect they are then completely and forevermore stumped. They have nothing at all to fall back on because there is no abstract comprehension of anything below โ€œclick on green icon.โ€

This is true of computers and IT systems โ€” but itโ€™s also true of nearly everything else in society as well. Most people have no idea of the mechanism behind anything, and in many cases donโ€™t even conceive that there is anything deeper at all.