Nearly no users can Google effectively yet still get upset when you in IT Google for an answer — even though they spent hours looking for something that I can do a successful ten-second search for and fix in less than a minute. As this comment mentions, the difference is that I know how to use the information found and that they do not. Nor do they even know what to search for in the first damn place.

But as another comment points out, you’ve achieved enlightenment when you’re able to solve things that cannot be Googled, that no AI can answer.

And I do that every day.