Help

Seeing more and more help desk jobs ads that require a computer science degree.Julian_Onderdonk_-_Early_Springโ€”Bluebonnets_and_Mesquite_-_Google_Art_Project

For help desk.

For those not familiar with IT, thatโ€™s like requiring a masterโ€™s degree in international relations to work at Hollister.

Or requiring a degree in chemical engineering to be a short order cook.

Help desk is a difficult job. But itโ€™s not all that intellectually challenging. I know โ€“ I used to do it. It requires mainly patience and self-control and a little bit of research skills.

Fastidious fifth graders could do the average help desk job. Probably better than many adults, actually.

When every job requires a PhD and 10 years of experience, what then?

0 thoughts on “Help

  1. Mmmyep. I’ve a good friend working help desk (95% of a CS degree finished, Western company, Eastern Europe geographic area). Main difficulty is, apparently, management wrangling. Very little of the actual CS degree in use here, other than the fact that it proves that friend will take utter bullshit for almost 3 years if need be.

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