How do you keep showing up when the Help Desk has completely destroyed your soul?
No one can last more than 2-3 years on helpdesk. I did it full-time and exclusively for around two years and if someone had put a red button that said โDESTROY ALL HUMANITYโ in front of me after that stint in hell, I wouldโve slammed that doom switch so hard I wouldโve broken my hand.
You just experience the very worst and stupidest there. All day, every day.
People should be rotated out of that pit and those stuck there should do everything they can to advance their careers to get out of helldesk. It takes a huge toll on your soul.