If *no one* is meeting in person, then it’s fine to try to close deals via Zoom. But the first time you lose a deal that you tried to close by Zoom, but where your competitor went in person, and you’ll be back on planes again. https://t.co/yQiMV8yHqp

— Nils Gilman (@nils_gilman) March 10, 2021

Exactly. Zoom and video calls aren’t doomed, but it’ll never be more than 20% of anything post-pandemic, even with all the newly-minted lockdown lifers and hikikomori types.